Frequently Asked Questions
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How can I reach Delta Management Group?
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Why use a collection agency?
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Debtors will often pay a collection agency even though they never cooperated with the original creditor, mainly because collection agencies typically increase the psychological anxiety associated with a debt. Second, the debtor will understand that the creditor is serious about collecting their money. Also, many debtors are wary of the impact that a collection account can have on their credit score.
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Are there any upfront fees or charges?
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At Delta Management Group, we work on a strictly contingent basis. We only get paid if you get paid. There is no risk to our client. If we do not collect, no fee will be charged.
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When should an account be placed for collections?
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The age of the debt is one of the biggest factors in determining whether or not a debt gets paid. The sooner an account is placed for collections, the higher the recovery rate. Research on the collectability of delinquent accounts clearly shows that the most advantageous time to enlist the services of a collection agency is within 60-90 days of the invoice due date. The intervention of a third party agency substantially increases recovery results. So do not hesitate when placing your account(s).
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What debts can be placed for collections?
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We can collect on all types of files, from consumer debt to commerical leases.
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Can you locate customers and assets?
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Yes. Our skip department can locate just about anyone. They utilize the lastest in technology made available by the internet. We can locate current addresses, phone numbers, financial standing, credit scores, assets, and much more.
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Do you collect on Judgement Accounts?
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Yes, once our skip department locates a customer's assets, one of our nationwide bonded collection law firms will take the necessary steps to attach the customer's bank acounts, seize their assets, or place a lien on their property to satisfy your judgement.
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If I decide to use your services, how do I get started?
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We offer several different ways to place accounts for the convenience of our clients. You can place any number of accounts to Delta Management Group in whatever way that you prefer, whether it be through our web-link service, email, regular mail, fax, or by phone. A confirmation that we received your account(s) will be sent to you within 24 hours. You can also view our sample client agreement. This is just something we draw up to state what we will do for you as the collection agency.
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What is your usual process for collections?
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Once a account is placed to Delta Management Group and booked for processing, first contact is initiated within 24 hours. Our efforts continue through a series of collection letters and timely phone contacts until the account is resolved by one of the following outcomes occurring: payment in full, payment arrangements made, settlement made, litigation necessary or efforts exhausted.
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1-800-934-3324 | 651-481-9473 | info@deltamanagementgroup.com
2499 Rice Street, Suite 245 | Saint Paul | MN | 55113